“It won’t pass!”: How we solved a logistical problem for a customer who had not planned a delivery well
13 June 2024When time is limited and distances are great, organising dedicated and express transport becomes essential to meet deadlines.
A perfect example is what happened on a hot Saturday in June, when, intent on shopping for a barbecue, we received an unexpected call from Marco, one of our customers.
The request was clear and urgent: there was crucial material for a competition that had to be delivered very quickly to Finland by Monday afternoon.
Problem: Time is Against and Standard Transport Is Not an Option
The problem was obvious: the customer needed to urgently get the material needed for the outfitting of a ship that was due to leave Finland on Monday afternoon.
Considering that it was Saturday and that standard transport would not guarantee timely delivery, the only viable option was a dedicated urgent transport.
Organising such a service means managing a number of variables: pick-up times, booking ferries, contact with the shipyard and, of course, finding a solution that guarantees absolute compliance with delivery times.
A small error or delay in planning would have jeopardised not only the delivery, but also the client's entire participation in the competition.
Solution: Express and Dedicated Transport for Maximum Flexibility
The response was immediate: within a couple of hours, our van was ready to leave Como with all the necessary material.
We organised a dedicated transport, i.e. a customer-specific service, without sharing the vehicle with other loads. This allowed us to optimise travel time, minimising stops and ensuring that the route was as quick as possible.
In the meanwhile, we managed every logistical aspect: from booking the ferries needed to cross the Baltic Sea to contacting the shipyard in Finland to make sure everything was ready for arrival.
Thanks to flawless management and our network of collaborators, we were able to perfectly coordinate every detail of the transport, guaranteeing a personalised and timely service.
Result: Punctual Delivery and Competition Saved
On Monday morning our vehicle arrived in Jakobstad, where the ship owner was already waiting for us to proceed with the installation of the goods on board the ship.
Despite the short notice and considerable distance, the delivery took place on time, ensuring the ship's departure and saving the customer's participation in the race.
This was made possible by the use of dedicated just in time transport, capable of responding to specific needs and adapting quickly to unforeseen situations.
Our ability to handle express transports over a European distance enabled the client to avoid an organisational disaster and maintain its credibility and reputation.
The Importance of Dedicated and Urgent Transport for Companies
Dedicated transport is a valuable resource for all those companies that have to handle critical deliveries, especially when times are tight and there is no margin for error.
Unlike standard transport, a dedicated service allows you to have total control over delivery times, ensuring maximum flexibility and a customised service.
Whether it is deliveries to participate in international competitions, as in the case described, or urgent transports to meet the demands of important customers, our experience and resources enable us to meet any challenge with confidence.
We plan every detail, choosing the optimal route and using dedicated means to ensure that the goods arrive at their destination without a hitch.
Dedicated express transport is an ideal solution for those who need fast and safe delivery. The advantages of dedicated and urgent transport are manifold:
- Speed of delivery: no load sharing with other customers, so fewer stops and greater speed.
- Flexibility in management: possibility to change routes or schedules according to customer needs.
- Total control: constant tracking and real-time updates on the status of the shipment.
- Reduced risk: less chance of damage or delays, thanks to a fully dedicated service.
Because of these advantages, dedicated express transport is the best choice for those who need to resolve complex situations and ensure accurate and timely deliveries.
Conclusions: The importance of a dedicated and urgent transport service when punctuality is crucial
Our dedicated and express transport service is designed to meet any urgent transport needs, guaranteeing reliability and punctuality.
We understand that time is a precious resource and we are committed to offering tailor-made solutions to meet our customers' most critical needs.
Even for deliveries throughout Europe we are always ready to act with maximum efficiency.